With over a decade's experience across e-commerce and non-profit sectors, I currently focus on automating customer service.
I build AI-powered chatbots tailored to handle self-service and FAQs, develop AI assistants to offer reply suggestions to agents, and set up conversational platforms to integrate AI and live agents seamlessly.
If you need a consultation or wish to understand how these technologies can enhance your customer service capabilities, please don't hesitate to connect with me.
